Privacy Policy
Buzzmint Ltd ("Buzzmint", "we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our platform and services, visit our website, or engage with us as a customer or contact.
This policy sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Buzzmint Ltd is the data controller for personal data collected through this website and our platform. If you have any questions about how we handle your data, contact us at info@buzzmint.io.
Data We Collect
Information you provide directly
- Name, job title, and organisation when completing contact or demo request forms
- Email address and telephone number
- Communications and correspondence you send to us
Information collected automatically
- IP address and browser type
- Pages visited, time spent on the site, and referral source
- Device and operating system information
Platform data (institutional users)
- Identity verification data as part of the Buzzmint platform services
- Access and participation records generated through platform use
- Credential and certification data issued or managed through the platform
How We Use Your Data
- To respond to enquiries and provide the services you have requested
- To operate, maintain, improve, and secure the Buzzmint platform
- To send service communications and, where you have consented, marketing updates
- To comply with our legal and regulatory obligations
- To protect the security and integrity of our platform and those who use it
Legal Basis for Processing
- Contract - Processing necessary to provide services you have contracted for
- Legitimate interests - Responding to enquiries, improving our services, and maintaining platform security
- Legal obligation - Compliance with applicable laws and regulations
- Consent - Where you have explicitly consented, such as to receive marketing communications
Data Sharing
We do not sell your personal data. We may share data with:
- Trusted service providers who assist in platform delivery, under appropriate data processing agreements
- Regulatory or law enforcement authorities where required by law
- Professional advisers, such as legal and financial advisers, acting on our behalf
Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal retention requirements. Customer data is retained for the duration of the contractual relationship and for a reasonable period thereafter.
Your Rights Under UK GDPR
Under the UK General Data Protection Regulation, you have the following rights regarding your personal data:
- Right of access - You can request a copy of the personal data we hold about you
- Right to rectification - You can ask us to correct inaccurate or incomplete data
- Right to erasure - You can request that we delete your data in certain circumstances
- Right to restrict processing - You can ask us to limit how we use your data in certain circumstances
- Right to data portability - You can request your data in a structured, commonly used, machine-readable format
- Right to object - You can object to processing based on legitimate interests
- Right to withdraw consent - Where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, contact us at info@buzzmint.io. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
International Transfers
Where personal data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our platform is built on infrastructure designed to institutional governance standards.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Where changes are material, we will notify affected users directly.
Questions about this policy? Contact us at info@buzzmint.io